FAQs
Locate the answers to several of our frequently asked questions
Charging & Lighting
Auto-charge via solar panels during the day, auto-light up at night—no wiring needed.
Yes, some have high-sensitivity sensors with a 6m detection range.
Design & Features
Certain models feature glare-proof designs with high-brightness LED sources.
Options include simple/fashionable wall lights and elegant 7-shaped garden lights.
Installation & Usage
Wall-mount (wall lights) or plug into the ground (7-shaped garden lights)—tool-free.
No, all are wireless, powered by solar energy for easy setup.
Waterproof & Durability
IP65 or IPX4—resistant to rain, wind, and all weather conditions.
Yes, built to withstand outdoor elements for long-term use.
Application Scenarios
Courtyards, gardens, balconies, garages, paths, lawns, and corridors.
Yes—7-shaped models and warm light designs beautify outdoor spaces.
Ordering & Payment
You can pay securely through your PayPal account at checkout. Simply select the PayPal option and log in to complete the payment. After your purchase, you’ll receive a confirmation email from both PayPal and our store. If you encounter any issues or need to provide additional details, please contact us immediately at [email protected] with your order number, payment amount, and PayPal transaction ID.
Prices on our website do not include any applicableVAT, customs duties, or import taxes. These fees are the responsibility of the customer and are determined by your local customs authorities upon arrival.
Shipping & Delivery
The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made. We advise customers to take a look at our Shipping Terms page, this contains a breakdown of our shipping methods and how long each will take to deliver the product to you.
Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.
Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey. You can also log in to your account to view order status.
Returns & Warranty
We offer a 30-day return policy on all unused items in their original packaging. We cannot accept returns on used outdoor solar lights for safety reasons. Initiate a return by [email protected] our support team.
We rigorously quality-check all products, but defects can rarely happen. Please contact our After-Sales Support team immediately at [email protected] with your order number and photos of the issue. We will swiftly send a replacement or provide a refund.
Other Questions?
Have a question we didn't answer here? Reach out to our team and we'll get back to you as soon as we can!
Please email us at [email protected] for all other questions.
